MVA
MVA Live Transfers vs. Pre-Signed Cases: Which Should Your Firm Buy?
Live transfers put a screened accident caller on your intake line. Pre-signed cases arrive with the retainer already signed. Compare price, intake work and guarantees to choose the right MVA offer.
Key takeaways
- Live transfers ($550 per transfer) suit firms with their own intake team: your team takes the call and signs the case.
- Pre-signed cases ($2,500 per signed case) suit firms that want signed cases only: we do the full intake and sign the claimant to your retainer.
- Live transfers come with a guaranteed cost per signed case; pre-signed cases come with a 28-day replacement on any case that falls out.
- Compare the two on cost per signed case: for live transfers, divide the price per transfer by your sign rate.
- Both use the same ads, the same publisher network and the same intake script, with no volume commitment.
Personal injury firms buying motor vehicle accident cases have two options. Live transfers put a screened accident caller on your intake line while they are still on the phone, and your team signs the case. Pre-signed cases arrive with the intake done and the retainer already signed. The right choice depends mostly on one question: do you have an intake team that can take calls and sign cases?
MVA live transfers vs. pre-signed cases at a glance
| Live transfers | Pre-signed cases | |
|---|---|---|
| Price | $550 per transfer | $2,500 per signed case |
| Who signs the case | Your intake team | We sign the claimant to your retainer |
| What you receive | A screened caller, live on your intake line | The completed intake and the signed retainer |
| Guarantee | A guaranteed cost per signed case; if you do not hit it, transfers keep coming free until you do | If a case falls out inside 28 days, we replace it |
| Best for | Firms with their own intake team | Firms that want signed cases only |
| Order | Prepaid, no volume commitment | Prepaid, no volume commitment |
Both offers use the same ads, the same publisher network and the same intake script built from your case criteria.
When do MVA live transfers make sense?
Live transfers are for firms that already have intake staff and want more cases this week. Your intake team takes the call and signs the case, so you keep control of the conversation that turns a caller into a client.
Live transfers fit if:
- Your intake team can answer quickly during the hours you set.
- You want your own people to run the signing conversation.
- You track your sign rate and want to lower your cost per signed case with a stronger intake process.
Firms sign 25 to 35% of our MVA live transfers, higher in California. And because you get a guaranteed cost per signed case, a slow week at your intake desk does not cost you the order: if you do not hit the guaranteed cost, we keep sending transfers free until you do.
When do pre-signed MVA cases make sense?
Pre-signed cases are for firms that want to grow caseload without adding intake staff. We run the ads, do the full intake, and sign the claimant to your retainer. You pay for signed retainers only.
Pre-signed cases fit if:
- You do not have intake staff, or they are at capacity.
- You want a fixed price per signed case.
- You want protection on fallout: any case that falls out inside 28 days is replaced.
How do you compare the cost of the two?
Compare them on cost per signed case, not cost per call. A pre-signed case has a fixed price per signed case. For live transfers, divide the price per transfer by your sign rate: if your team signs 1 in 4 transfers, each signed case costs you 4 transfers, plus the time your intake team spends on the calls.
The better your intake team signs, the more live transfers favor you. If you would rather not depend on intake at all, pre-signed cases take that variable away.
What is the same either way?
- Screening. Every caller answers your qualifying questions first: accident window, fault, treatment, the at-fault driver's insurance and the statute of limitations, plus anything you add. Read how we screen motor vehicle accident callers.
- Sources. Our own ads plus a vetted publisher network, all through the same intake script.
- Reporting. Every transfer is posted to you with the caller's intake answers, and you get delivery updates while the campaign runs.
- States. Any U.S. state. In California, ads run under your firm's name and you approve every creative before it runs.
- Commitment. None. You buy an order, we deliver it, and you reorder when you want more.
Still deciding? Book a call with a licensed attorney on our team, or see MVA pricing and how both offers work.