MVA
How to Start Receiving MVA Live Transfers Within 24 Hours
What a personal injury firm needs to start MVA live transfers: a phone number, intake hours and a daily cap. Every step from the first call to the first transfer.
Key takeaways
- You need three things: the phone number that receives the calls, the hours you take them and a daily cap.
- Transfers usually start within 24 hours of the signed order.
- There is no recurring volume commitment: you buy an order, we deliver it, and you reorder when you want more.
- Every transfer is posted to you with the caller's intake answers.
A personal injury firm can usually start receiving MVA live transfers within 24 hours of a signed order. To get there you need three things ready: the phone number that receives the calls, the hours you take them, and a daily cap. There is no recurring volume commitment: you buy an order, we deliver it, and you reorder when you want more.
Here is every step from the first call to the first transfer.
Step 1: Book a call with a licensed attorney
The first call is with a licensed attorney on our team, not a sales rep. On the call you will see our ads, our landing pages, our intake questions, and the names of firms we work with. Tell us your case criteria and we will tell you what we can deliver.
Step 2: Set your case criteria
Your criteria become the intake script every caller answers. For MVA, that usually means:
- The accident date window: 30 or 90 days.
- Fault: the caller was not at fault.
- Treatment: the caller has already received treatment or seen a doctor.
- Insurance: the at-fault driver has insurance.
- The statute of limitations, and the states you take cases in.
Add anything else your firm requires. Read how to screen motor vehicle accident callers for what each check does.
Step 3: Choose live transfers or pre-signed cases
- Live transfers, $550 per transfer. Your intake team takes the call and signs the case. You get a guaranteed cost per signed case; if you do not hit it, we keep sending transfers free until you do.
- Pre-signed cases, $2,500 per signed case. We do the full intake and sign the claimant to your retainer. If a case falls out inside 28 days, we replace it.
Not sure which fits? Compare them in MVA live transfers vs. pre-signed cases.
Step 4: Send us your number, hours and daily cap
To start live transfers we need:
- The phone number that receives the calls. Usually your intake line.
- The hours you take them. Transfers only arrive while your team is there to answer.
- A daily cap. The most transfers you want in a day.
Step 5: Get your first transfers
Once the order is signed, transfers can start within 24 hours. Every transfer is posted to you with the caller's intake answers, and you get delivery updates while the campaign runs, so you always know what came in and what you paid for.
How should your intake team prepare?
A live transfer is a caller who wants to talk now. A few things help your team sign more of them:
- Answer fast. Staff the line for the hours you set.
- Have the retainer ready. Know how your team sends and collects signatures before the first call.
- Use the intake answers. The caller has already answered your questions, so your team can skip straight to the case.
- Track your sign rate. It is the number that decides your cost per signed case.
What happens when the order is delivered?
You reorder when you want more. There is no monthly minimum and no recurring commitment.
If your firm is in California, our ads run under your firm's name and you approve every creative before it runs, so leave time for that review before launch.
Ready to start? Book a call, or see MVA pricing and how it works.